Condition guide

Neck

Wrap a measuring tape around the base of your neck, where a shirt collar would sit.

Sleeve

Measure from the shoulder seam to the wrist, with the arm slightly bent.

Wrap a measuring tape around the base of your neck, where a shirt collar would sit.

Place your foot on a flat surface and measure from the heel to the tip of your longest toe.

Wrap the tape measure around the fullest part of your chest, keeping it level under the arms.

Measure around the fullest part of your bust, ensuring the tape is parallel to the floor.

Read our instructions for accurate measurements

Measure around the widest part of your hips, typically at the level of the buttocks.

For pants, measure across the hem of the leg opening when laid flat.

New with Tags (NWT):

The item is brand new, has never been worn or used, and still has the original retail tags or packaging attached.
No signs of wear or damage. It’s essentially in the same condition as it was when purchased from the retailer.

New without Tags (NWOT):

The item is brand new and has never been worn or used, but the original retail tags or packaging have been removed.
There are no signs of wear, stains, or damage. The condition is the same as new, minus the tags.

Like New / Excellent:

The item has been worn or used a handful of times but shows no visible signs of wear.
It may have been laundered or tried on but retains its original shape and condition. No stains, holes, or damage.

Good:

The item has been gently used and may show light signs of wear, such as minor pilling, fading, or scuffs.
There are no major flaws, and the item is still fully functional and wearable, but it isn’t in pristine condition.

Fair:

The item shows more noticeable signs of wear, including fading, small stains, or minor tears that could be easily repaired.
It may need some attention, like mending or cleaning, but is still functional. This is the condition typically used for items that have been well-loved but are still usable.

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